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Who we are

We are IST Austria Park GmbH and we take protecting your privacy seriously. We are the “controller” and responsible for your personal data under data protection law.

This privacy policy tells you how we use and look after your personal data when you use our website or use our services, what cookies are and how we use them.

If you want more information about how we handle personal data, or want to exercise your rights under data protection law or make a complaint please contact our data privacy manager using the details below.

Contact details

IST Austria Park GmbH
office@xista-park.com
Plöcking 1, 3400 Klosterneuburg, Austria

You have the right to make a complaint at any time to the Austrian Data Protection Authority (DSB), the responsible supervisory authority for data protection issues (https://www.dsb.gv.at/). Before contacting the DSB we would like the chance to deal with your concerns so please contact us first.

Third-party links

Our website may include links to third-party websites, plug-ins and applications. If you click on those links or enable those connections this may let third parties collect or share data about you. We do not control these third-party websites and are not responsible for what they do with your personal data.

You and your personal data

We do not provide services to individuals only to businesses [that are limited companies]. We refer to those businesses and any individual within them who have authority to deal with us as “you”.

When you share personal data with us which is not about you but about another individual e.g. an employee, director or owner you confirm you have their permission to do so and that they understand how we will use their personal data.

Personal data, or personal information, is information about an individual which can identify who that person is. It does not include data where the identity has been removed (anonymous data).

Information we collect and hold about you

We get information about you in a number of different ways.

Direct Interactions

This is information that has come directly from you such as:

  • email addresses, signatories or employees in your business,
  • people you have appointed to act on your behalf

Information from our website

  • Details you give when you contact us, like your name, email address, phone number, and geographical location.

We use cookies on our website. This helps us to distinguish you from other users and gives you a good experience when you use our website. They also help us to improve our site.

A cookie is a small file we put on your browser or device if you agree. We use them get information like how many times you have visited our site, how long you stayed and what you did. We keep a particular cookie form a few minutes to two years depending on what it is used for.

We use the following cookies

  • Strictly necessary cookies. These are used for security and core features of our site.
  • Analytical or performance cookies. These are used to recognize and count users and to see how they use our website.
  • Third-party Cookies Some of our cookies are from third parties like Google. Third party cookies are likely to be analytical cookies or performance cookies or targeting cookies.

You can turn cookies off in your browser by going to “settings” where you can turn some or all cookies off. If you turn off all cookies (including essential cookies) you may not be able go to some or all of our website.

When you get in touch we collect information so we can answer your questions or help you like:

  • The phone number you use to call us and information you give us during the call.
  • The email address you use and contents of your email (and attachments).

How and why we use your personal data

We will only use your personal data when the law allows us to. Usually we use your personal data in the following situations:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.